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FAQs

FAQs

How do I apply? 

You can apply on line through our website www.livemainsail.com.

 

Can I have a cosigner?

Yes

 

How long is my lease term?

12 months

 

Is renters insurance required?

yes

 

When is my rent due?

The 1st of every month but usually give a 3 day grace period.

 

How do I pay my rent. 

You can pay through the resident portal or in the office with a check.

 

Are any utilities included inlcuded in rent?

No

 

What utilities am I responsible for?

Electric, Water and Sewer, Cable and Internet.

 

Who is my cable/internet provider?

Xfinity and Comcast.

 

What if I need maintenance ? 

You can call the office or put in a request through the resident portal.

 

Where can I find a copy of my lease?

You can find it through the resident portal.

 

Do apartments have a washer and dryer. 

Yes

 

Are single occupancy rooms available?

no

 

How do I add a roommate? 

You can add them to the resident portal by sending an invitation to apply.

 

Is parking first come firt serve?

Yes

 

Who I do I contact if I need need help or need something fixed?

You can put a work order on line through the resident portal or call the office.

 

Are you pet friendly?

Yes

 

What is the pet policy?

Up to two pets allowed.

 

What are the restricted breeds?

All aggressive breeds including Pittbulls and Rottweilers. ( unless support animal with documentation)

 

Once I move in how do I pay rent and when is it due? 

You can pay rent through the resident portal, or go into the office. Rent is due the 1st of every month.